NearMention, at a glance.

What is NearMention?

NearMention is a small-business AI services company with two done-for-you offers. AI Search Visibility helps independent and small businesses improve how they appear in ChatGPT and Gemini. The AI receptionist / answering service helps those businesses answer routine customer calls and, where configured, WhatsApp and Instagram enquiries using approved business information.

Either offer can be used on its own or together.

AI Search Visibility

This is a human-led, done-for-you service. It reviews how a business appears in relevant ChatGPT and Gemini answers, identifies useful information gaps, and can implement approved improvements to the website and business information the owner controls.

Start with a free, personally prepared report for one location or target market and one priority service or product category. It is sent to your work email and is yours to keep. Implementation and ongoing support are optional, with scope and fees agreed separately.

Explore the AI search optimisation service.

AI receptionist / answering service

NearMention also provides an AI receptionist and answering service at voice.nearmention.com. It answers routine questions from approved business information on phone, and on WhatsApp and Instagram where those channels are configured. The service offers 15 language and accent options. The public browser demo currently includes English, Arabic, Italian and Russian.

When someone messages several businesses, a fast first reply often wins the booking. The receptionist can cover after hours and busy periods, then hand over to booking or CRM workflows where those integrations are agreed.

A browser demo is available at voice.nearmention.com/#demo. The public demo is not connected to a live business phone line, WhatsApp number, Instagram inbox or booking calendar.

For clinics, dental practices and aesthetic businesses, clinical judgement stays with qualified staff. The receptionist can explain approved administrative and non-clinical service information, and should follow agreed escalation rules for urgent, sensitive or clinical questions. It should not invent medical advice, treatment suitability, live availability or other facts that have not been approved or connected to a reliable source.

How the two offers relate

AI Search Visibility helps a business get discovered and understood in AI-assisted search. The AI receptionist helps handle customer conversations after someone calls or messages, including routine questions, multilingual enquiries and agreed handover or booking workflows.

What is not promised?

No guaranteed recommendation, ranking, traffic increase or number of bookings. The Voice demo is an illustrative conversation, not a live phone or calendar integration.